Important Notice
At our establishment, we understand that unforeseen circumstances can arise that may prevent clients from attending their scheduled appointments. In order to protect our business and ensure that all clients have the opportunity to receive our services, we have implemented a policy for holding client credit card information in cases of no show appointments.
When booking an appointment with us, clients will be required to provide a valid credit card to hold their reservation. This credit card will only be charged in the event of a no show or late cancellation. We understand that emergencies happen, and clients will not be charged if they cancel their appointment within our specified cancellation window.
Our cancellation policy requires clients to provide at least 24 hours notice for cancellations or rescheduling of appointments. If a client fails to provide this notice or does not show up for their scheduled appointment, their credit card will be charged a fee in accordance with our cancellation policy.
We value our clients and strive to provide the best service possible. By implementing this policy, we can better manage our appointment schedule and ensure that all clients have the opportunity to receive our services. Thank you for your understanding and cooperation in helping us maintain a successful business.
Contact Us Policies Page
For appointments, cancellations, and rescheduling, please review our policies carefully. We appreciate your cooperation.
Hours of operation
Monday 9:30am - 7:00pm
Tuesday 9:30am - 7:00pm
Wednesday 9:30am - 7:00pm
Thursday 9:30am - 7:00pm
Friday 9:30am - 5:00pm
Saturday 9:30am - 2:00pm
Sunday CLOSED
Info
info@paradiseheadspa.com
(519) 608 -1545